Sales Associate

Featured Full Time
Application ends: June 11, 2023
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Job Description

Accountabilities :

  • Demonstrate and explain products, methods, or services in order to persuade customers to purchase products
  • Identify interested and qualified customers and provide them with additional brand and product information
  • Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products
  • Deliver sell-through to meet personal sales targets
  • Perform up-sell and cross-sell should opportunities arise
  • Ensure records of sale via the point-of-sale system
  • Replenish shelves with products and ensure adherence to visual merchandising guidelines
  • Perform general housekeeping – keep areas neat while working, and return items to correct locations
  • Provide excellent service to customers and vendors
  • Perform stock check and stock count on a periodic basis, or as instructed
  • Execute visual merchandising guidelines
  • Observe punctuality and proper grooming standards
  • Ensure security of store environment and report breach, where necessary
  • Attend to customers’ feedback/complaint and escalate, where necessary

Job Requirements :

  • Educated to SPM level
  • Fluent in English and Bahasa Malaysia, Mandarin would be a plus
  • Basic knowledge of retail operating environment
  • Retail management and store operation
  • Footwear Industry
  • Basic visual merchandising
  • Housekeeping
  • Basic knowledge in Microsoft Office Suite – Words, Excel
  • Basic knowledge in operating point-of-sale system/ cashiering system
  • Basic product awareness
  • Ability to engage general consumers
  • Good communication skills