Indoor Sales Assistant

Softinn Solutions Sdn Bhd
Full Time
Application ends: December 31, 2023
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Job Description

Softinn is a hotel technology company.

Our mission is to make hotelier’s work easier. We intend to achieve that through next-generation hotel management software, digital solutions and hotel kiosk.

We’re selling to forward-looking hoteliers in South East Asia. Most of our customers are in Malaysia, and some are from the Philippines, Indonesia and Thailand.

Here is our principle to sales – We DO NOT force a purchase; instead, we see sales as a job to help the customers discover their best options. We facilitate the sales, not forcing it. We sell solutions, not products.

The sales executive position is a B; usually, a hotel looking for a solution to a problem and finding us. While not working with inbound leads, you will do outbound lead generation, cold-calling, and staying in touch with the latest industry development.


Job Responsibility:

  • Handle inbound sales inquiries promptly and professionally
  • Make outbound calls to generate new leads
  • Engage with prospects to understand their needs and make relevant recommendations
  • Achieve monthly sales targets
  • Conduct product demos and sales presentations via video calls
  • Establish and build good relationships with the hotels and partners
  • Remain updated with the latest hospitality & tourism trends


Job Requirements:

  • Computer literate
  • Good communication skills and presentation skills
  • Has a passion for building a successful sales career
  • Has excellent command of English and Bahasa Melayu (knowing Mandarin is a plus point)
  • Ready to learn things, proactive and result-driven

Not Mandatory but BONUS if:

  • Has working experience in a sales department
  • Familiar with SaaS (software-as-a-service) business
  • Familiar with HubSpot
  • Familiar with the hotel industry
  • Understand inbound sales

Report to Work options:

  • Melaka branch
  • Work remotely

Employee Benefits:

  • Medical insurance coverage
  • Free Flow of Snacks
  • Casual dress code
  • Monthly Potluck Party
  • Attractive sales commission
  • Travelling allowance

Additional Perks for Your Role:

  • HubSpot CRM Licenses (Sales Pro + Marketing Hub Pro)
  • HubSpot CRM Certification (Certificate with your name on if you pass the test)
  • Mobile phone call and data plan allowance
  • Conference tickets

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