Relationship Management Specialist

Featured Urgent Full Time

Job Description

Established in 2010, Talentbank Group is an enabler in the employability ecosystem, focused on producing career-ready candidates and helping them achieve better careers by connecting them with industry leaders who welcome world-class talent. By working with us, you will be able to network with the leading organisations in Malaysia.

Currently looking for candidates located in

✅ Malaysia
✅ Singapore
✅ Thailand
✅ Indonesia
✅ Philippines
✅ Vietnam

Key Responsibilities:

✅ Building and maintaining relationships with existing key customers (Human Resources or Employer Branding roles) from various organisations in ASIA
✅ Overseeing the relationship with customers
✅ Resolving customer inquiries efficiently
✅ Keeping customers updated on the latest products
✅ Expanding the customer base by upselling and cross-selling
✅ Understanding key customer individual needs and addressing these
✅ Knowing your competition and strategizing accordingly
✅ You are also required to leverage our existing resources to develop new business opportunities
✅ You are required to use Hubspot on a day to day basis
✅ Training will be provided

Skills and Qualification of an Ideal Candidate:

✅ Maintain a positive attitude focused on customer satisfaction
✅ A bachelor’s degree in any field
✅ Excellent interpersonal and communication skills
✅ Proficient in all Google & Microsoft applications
✅ Superior product knowledge
✅ A team player with leadership skills